What should an electrician's website actually have on it?
Seven things answer the two questions every visitor actually has: can I check you are real, and will you turn up. A registration number, checkable. A call button that loads before the page finishes. One page per high-value job. What paperwork the customer keeps. Reviews pulled live. Named suburbs. And a clear split between the emergency job and the quoted job.
Registration number, checkable
Your EWRB registration or state licence number, shown near the top of the page with a link to the public register, not buried on an about page.
A call button that loads first
A plain tel: link, rendered before any script runs, so it works on the slowest phone connection in your service area.
One page per high-value job
Switchboard upgrade, EV charger install, rewiring: each is its own search and needs its own page, not a bullet on a shared services list.
What paperwork the customer gets
A Certificate of Compliance explained in plain terms before the customer has to ask what it is.
Real reviews, pulled live
Reviews shown as they land on Google, with a name and a date attached, not retyped as testimonials.
The suburbs you cover, named
Listed as text on the page, not hidden inside a map graphic, so both the reader and the search engine find them.
A split between the emergency job and the quoted job
Two different visitors want two different things from the same site, and one page cannot serve both well.
Why does your licence number belong on the homepage, not the about page?
Because the buyer has already been told to check it. The Electrical Workers Registration Board's own guidance tells consumers to look at the licence ID, check it has not expired, and match the photo. WorkSafe New Zealand says the same. Put the number on the page, link the register, and the question is answered before it is asked.
"Licensed and insured" is the sentence every competitor already uses. It carries no weight because it costs nothing to type. A number is different: it is a claim somebody can go and check, which is exactly why it gets believed.
In New Zealand that is your EWRB registration. In New South Wales it is the licence number checkable through Service NSW. In Victoria it is your Energy Safe Victoria registration. Different register in each jurisdiction, same move: publish the number, link the register next to it, let the visitor check.
On the page this sits as a small card: the number, the issuing body, and a link reading Check this on the register. Until a real number is supplied it stays a labelled placeholder rather than a plausible-looking fake.
Figure 1
The same check, run twice
What do you tell customers about the Certificate of Compliance?
Explain it before they ask. In New Zealand, an electrician must issue a Certificate of Compliance for fixed wiring work, including a new power point, no later than 20 days after finishing the job. Maintenance work such as replacing a socket or light fitting does not get one. The customer keeps the certificate, and insurers and conveyancers ask for it later.
Most homeowners have never heard of a Certificate of Compliance until an insurer or a conveyancer asks for one. That is a page worth writing, and almost nobody in the trade has written it.
A good one covers four things: what the certificate is, when it arrives, within 20 days, what does not get one, and where to keep it, which is with the house file, not the glovebox.
Australia needs its own version of this section. Each state runs its own equivalent certificate under its own regulator, so a New Zealand page dropped onto an Australian site would be confidently wrong. exact certificate names per Australian state, to confirm before an AU-facing build publishes
Why your emergency page and your quote page cannot be the same page
Because the two visitors want opposite things. Someone with no power at 11pm wants a phone number and nothing else. Someone pricing an EV charger wants scope, timeline and what is included, so they can put it next to two other quotes. One page trying to serve both serves neither.
- 1
The emergency path
Subtraction. A call button fixed to the screen. An after-hours rate stated plainly, because the person who has to ask is the person who will not ring. The suburbs you will genuinely drive to at night. No form: a form is the wrong answer to someone standing at a dead switchboard.
- 2
The planned path
The opposite. A form asking the qualifying questions, because a quote you can actually price beats a call you have to chase: property type, age of the switchboard, whether the meter box is accessible, whether there is parking for the van.
Why one Services page is losing you the EV charger jobs
Because nobody searches for services, they search for the job: switchboard upgrade, EV charger installation, interconnected smoke alarms, rewiring a 1960s house, a dedicated heat pump circuit. Each is a separate search with separate money attached, and a bullet on a shared page gives none of them a page to rank with.
The fix is one page per job you want more of, not per job you are capable of doing. Pick four or five. A sparky who clearly does switchboard upgrades reads as more credible than one who lists twenty services in a column.
Each job page answers the same five questions: what the job involves, what it starts from, how long it takes, what paperwork comes with it, and what would push the price up, which for wiring nobody has seen until the wall is open is the question the customer is really asking.
Publish a from price only, and only one you will stand behind on a bad day. Not sure which four or five jobs deserve a page? Book a 15-minute call and we will work it out from the work you actually want more of.
Want to know what this looks like for your business? Fifteen minutes is usually enough to tell you.
How do you turn finished jobs into reviews without it being awkward?
Make it one tap, on the day. The site holds one review link. The job finishes, the customer gets a text with that link, and reviews land on the page as they come in, rather than being retyped as testimonials. Timing does most of the work: goodwill is highest on the day the lights come back on.
A testimonial typed into a page is a claim. A review pulled in live is evidence, with a name and a date attached. That is the same rule the build follows: what the page shows has to be something a human can see and something that actually happened.
Emergency jobs tend to produce strong reviews, because the relief is still fresh. The site's job is to make the ask a single tap, not to nag.
What do builders want from your website before they sub you work?
Different things from a homeowner. A builder is checking capacity, insurance, whether you can staff a job their size, and whether you will make their certifier's life hard. That belongs on a page of its own, separate from the homeowner pages, answering those questions directly rather than through a general enquiry form.
A meaningful share of electrical work arrives as sub-work from general builders, renovators, solar installers and HVAC companies. That flow is steady and it does not come from an emergency search. It comes from a project manager who was handed your name and is now looking you up before they ring.
What that page needs: how many teams you run, the job sizes you take, your insurance position, your compliance record, and a direct daytime number for someone who answers. A project manager who fills in a form and waits will ring the next name on the list.
Why speed matters more for you than for most trades
Because the emergency search happens with the power off: no home wifi, one hand, a phone on mobile data, often at night. A site that makes that person wait loses the job to whoever loaded first. The call path loads first, the gallery loads last, and load speed gets measured on the live site before launch, not assumed.
The text is server-rendered, so the phone number exists before any script runs. That is also why answer engines can read the page, since many of them do not run JavaScript.
The hero image is prioritised and everything else loads later. Job photos are compressed properly, because an electrician's gallery is the heaviest thing on the site and the least urgent.
The call button is a real link, not a script. It works on the slowest connection in the service area, which is the one that matters.
Which build does an electrical business actually need?
Three shapes, and the difference is scope rather than polish. A landing page carries one job type you want more of and ships in 5 days. A full site builds both visitor paths and ships in 7. A custom build is for when the site has to talk to a system you already run. Two rounds of revisions either way. Tell us the job and we will tell you which one fits.
The landing page suits one job type you want more of. An EV charger install is a strong candidate: a considered purchase with real money on it, worth pointing paid traffic at.
The full site is the two paths built properly: the emergency route, the planned-work route, a page per job type, the licence and compliance content, and the review loop.
The custom build is where the site has to talk to another system already in use, a job-management or dispatch tool you are not going to give up.
What keeps mattering after launch: you change things by asking. A new suburb added, a price moved, last night's switchboard job added to the gallery. It updates everywhere at once.
Which one you need comes down to how many job types you want to own and whether the after-hours path has to be built out properly. Book a 15-minute call and you will get a number for your actual job.
Who this is not for
If all your work comes through two builders you have known for ten years, this will not add to that. It is for electricians who want the homeowner-direct work: the emergency call-outs, and the EV charger and switchboard jobs people search for weeks before they ring anyone.
The other disqualifier is simpler: if the current volume suits you and you do not want the phone ringing more, a better website is an expense, not a fix.
And if a template at a few dollars a month is genuinely enough, that is a reasonable choice. This is for a business where the website has to earn its place and nobody has time to run it.
Where the rules actually come from
Every claim about registration, licensing and compliance on this page traces to the regulator or association that owns it, not to a summary of a summary. Check any of them directly.
- Electrical Workers Registration Board: about licencesNew ZealandNZ's statutory regulator. Its own consumer guidance instructs buyers to check the licence ID, its expiry, and the photo. Fetched and verified 2026-09-19.
- EWRB: documentation from your electricianNew ZealandPrimary source for the Certificate of Compliance facts used on this page: fixed wiring work, the 20-day deadline, and the maintenance exemption. Fetched and verified 2026-09-19.
- WorkSafe New Zealand: getting electrical work doneNew ZealandGovernment source instructing consumers to ask to see a practising licence and check its expiry. Fetched and verified 2026-09-19.
- Service NSW: check a builder or tradesperson licenceAustralia (NSW)NSW's public licence-check tool, covering wiring and electrical work. Fetched and verified 2026-09-19.
- Energy Safe VictoriaAustralia (VIC)Victoria's statutory electrical safety regulator. Fetched and verified 2026-09-19.
- Electrical Safety Office, WorkSafe QueenslandAustralia (QLD)Queensland's statutory electrical safety regulator. URL confirmed live via search index 2026-09-19; direct fetch returned a 403 on this session, so treat as unverified by direct load until re-checked before publish.
- Electrical licensing in Western AustraliaAustralia (WA)WA government page on the Electrical Licensing Board and its licensing regulations. Fetched and verified 2026-09-19.
- Master Electricians New ZealandNew ZealandNZ trade association for electrical contractors. Named as an accrediting body only; no claim made here about any client's membership. Fetched and verified 2026-09-19.
- Master Electricians AustraliaAustraliaAU trade association, the counterpart body. Fetched and verified 2026-09-19.
- NECA: National Electrical and Communications AssociationAustraliaAU peak industry body for electrical and communications contracting. Fetched and verified 2026-09-19.
Draft quote. Nobody said this. Replace before publishing.
The after-hours number is the first thing on the page now. The people who can wait fill in the form instead, which is exactly what I wanted.
Questions, answered.
Two paths, one site, built in 7 days. 15 minutes
One visitor needs a phone number tonight. The other needs a quote they can put next to two others. See it working in 15 minutes: built for your suburbs, with your licence number checkable on the page.
Book a 15-minute demoNo commitment. No pitch deck. Just 15 minutes.