Question 1

What's an Agentic Website?

Accepted Answer

A website with AI built in. You text it updates. It monitors performance. It reports back. Like having a developer on retainer, but instant and $250/month instead of $5,000.

Question 2

How long does it take to build?

Accepted Answer

7 days from kickoff to live. We don't do 12-week timelines. You brief us, approve the design, and we ship.

Question 3

Do I need to know how to code?

Accepted Answer

No. You talk to your site in plain English. 'Update the pricing page with the new starter plan.' Done. No code. No tickets. No waiting.

Question 4

What if I want changes after launch?

Accepted Answer

Tell your site. Text it, email it, message it. Small updates happen instantly. Bigger changes (new pages, redesigns) we handle as projects.

Question 5

How much does it cost?

Accepted Answer

Foundation Website: $7,500 NZD. Agentic Website (with AI): $5,000 NZD. Landing pages: $1,500. Smart Maintenance: $250/month. All prices exclude GST.

Question 6

Why is the Agentic Website cheaper than Foundation?

Accepted Answer

AI makes us 10x more efficient. We're not manually coding every update. The AI layer automates what used to take hours. We pass the savings to you.

Question 7

What's included in Smart Maintenance?

Accepted Answer

AI-powered updates, performance monitoring, uptime alerts, priority support, content changes, bug fixes. Your site stays fast, secure, and current.

Question 8

Do you offer payment plans?

Accepted Answer

Yes. 50% deposit to start, 50% on delivery. For larger projects ($20,000+), we can structure milestone-based payments.

Question 9

What if I'm not happy with the design?

Accepted Answer

We iterate until you are. You get design approval before we build. If something's off after launch, we fix it. 30-day bug fix warranty included.

Question 10

What tech stack do you use?

Accepted Answer

Next.js, React, TypeScript, Tailwind CSS. Modern, fast, SEO-friendly. Hosted on Vercel or Railway for instant global performance.

Question 11

Will my site be fast?

Accepted Answer

Yes. We build for sub-2 second load times. Performance-optimised images, minimal JavaScript, global CDN. Your site loads fast everywhere.

Question 12

Is it mobile-friendly?

Accepted Answer

Every site is fully responsive. Looks great on phone, tablet, desktop. We design mobile-first, then scale up.

Question 13

Can I use my own domain?

Accepted Answer

Yes. We'll help you point your domain or set up a new one. SSL certificates included automatically.

Question 14

Do you integrate with other tools?

Accepted Answer

Yes. Analytics (Google, Plausible), CRMs (HubSpot, Salesforce), payment processors (Stripe), email (Mailchimp, ConvertKit), calendars (Cal.com, Calendly). Tell us what you need.

Question 15

How does the AI actually work?

Accepted Answer

Your site connects to AI models trained on web development. You send instructions ('Update pricing'), it writes the code, tests it, deploys it. You approve before it goes live.

Question 16

Can the AI break my site?

Accepted Answer

No. Every change is tested before deployment. You approve updates. Nothing goes live without your OK. And we monitor 24/7 for issues.

Question 17

What can't the AI do?

Accepted Answer

Strategic decisions. Brand positioning. Legal compliance. Data retention policies. The AI handles execution. You handle strategy.

Question 18

Do I have to use Smart Maintenance?

Accepted Answer

No. But without it, updates aren't instant. You'd submit requests like a traditional agency (slower, more expensive). Most clients choose Smart Maintenance for the speed and cost savings.

Question 19

Where are you based?

Accepted Answer

Auckland, New Zealand. We work with clients worldwide. Remote-first, async communication, fast turnaround.

Question 20

Do you meet in person?

Accepted Answer

For Auckland clients, yes. Everyone else, we work remotely. Zoom calls for kickoff and walkthroughs. Everything else is async (faster).

Question 21

How do you handle revisions?

Accepted Answer

Two rounds of design revisions included. After that, small tweaks are part of Smart Maintenance. Major redesigns are separate projects.

Question 22

Who owns the website after it's built?

Accepted Answer

You do. Full code ownership. We retain portfolio rights unless you pay the exclusivity fee. Standard in our industry.

Question 23

Can I cancel Smart Maintenance?

Accepted Answer

Yes. 30 days notice. No lock-in contracts. Month-to-month. Most clients stay because it's cheaper than hiring a dev.

Frequently Asked Questions

Getting Started

Pricing & Process

Technical Questions

AI & Maintenance

Working Together

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